Delete your MediSync account
You can permanently delete your MediSync account and the personal and health-related data tied to it. This cannot be undone.
In the app (recommended)
- Open MediSync and sign in.
- Go to Settings.
- Tap Delete account and confirm.
MediSync then permanently removes your profile, medications, schedules, dose logs, notifications, care-circle memberships, companion links, store-purchase records for that account, and your Firebase sign-in. Local alarms on the phone stop after you leave the app.
If you cannot open the app
Email the contact address published on the MediSync Google Play listing from the same email you used to register. Ask for account deletion and include that email address. We will delete the account within a reasonable time and confirm when it is done.
What is deleted
- Account profile (name, email, optional age, gender, phone, photo URL, preferences)
- Medications, schedules, dose logs, adherence reports and MAMA scores
- In-app notifications and care-circle memberships
- Sign-in credentials for MediSync
Aggregated or anonymized operational logs that do not identify you may be retained as needed to run the service securely. Play Billing subscription cancellation (if any) is managed in Google Play.