Privacy Policy
This policy describes personal data MediSync stores to run the service. The full Terms of Use are at /terms.html.
Your data
To run the service MediSync stores: your name, email, timezone, and any optional age, gender, phone number and profile photo you provide; your medications, schedules, supply counts and dose log; adherence scores and reports computed from that log; the members of your care circles; your app preferences; and the device tokens needed to deliver notifications.
Health-related data (regimen, times and logs) is treated as sensitive. It is stored on Google Firebase in the Singapore (asia-southeast1) region; profile photos are stored with Cloudinary. It is visible only to you, the members of care circles you have joined, and MediSync operators for support and safety purposes. We do not sell your data and we do not use third-party advertising or analytics SDKs in the app.
If you enable SMS alerts (Premium), your phone number and a short alert (the patient’s name and the scheduled time, not the medicine name) are passed to an SMS gateway (Semaphore) to deliver the text. Delivery depends on the network and the carrier. Under the Philippine Data Privacy Act of 2012 and similar laws, you have the right to access, correct, and request deletion of your personal data.
Account deletion
You can permanently delete your MediSync account and associated data from inside the app (Settings → Delete account) or by following the steps on the Delete account page. Deletion removes your profile, medications, schedules, dose logs, care-circle memberships, and sign-in. It cannot be undone.
Care circles
Joining a care circle is your choice and counts as your consent to share. Circle members can see medications, schedule, dose history and adherence scores, and can mark a dose as taken on your behalf. Leaving a circle removes that access. Nobody is linked to your record silently.
Who can use MediSync
You must be at least 13 years old to create an account. If you are under 18, a parent or guardian must agree to the terms and should supervise use of the app.
Contact
For questions about your data, use the email published on the MediSync Google Play listing.